Work Experience

Account Management Specialist

Spectrum

May 2020 – Jan 2023 (2 yrs. 9 mos.)

• Managed and maintained relationships with key clients
• Provided solutions to meet clients' needs and ensured client satisfaction
• Identified new business opportunities and assisted in developing and implementing inside sales strategies

Sales Mentor

Spectrum

Nov 2020 – Jul 2021 (9 mos.)

• Developed and implemented effective strategies to retain existing customers and prevent churn
• Provided comprehensive training, coaching, and advice to sales representatives

Frontend Web Developer & Designer

VentureProz

Apr 2019 – May 2020 (1 yr. 2 mos.)

• Utilized my experience as a full-stack developer and e-commerce specialist to launch my own business
• Successfully serviced clients, including WMBilliards, Shoreline, JPGems&Jewelry, and others

Assistant Retail Sales Manager

Montblanc

Jul 2017 – Jul 2018 (1 yr. 1 mo.)

• Served as Assistant Retail Sales Manager for luxury pen retailer Montblanc
• Led and managed sales teams to achieve sales targets and ensure smooth store operations
• Implemented targeted sales pitches and marketing campaigns to increase interest in specific products

Manager

Mephisto

Jan 2012 - Jul 2017 (5 yrs. 7 mos.)

• Coordinated various sales and marketing initiatives to drive results
• Led the development and design of a new website for the company, resulting in a significant increase in online sales
• Acted as a graphic designer for various email campaigns and social media websites

Professional Sales Specialist

Tourneau | Bucherer

Jan 2008 - Jan 2016 (8 yrs. 1 mo.)

• Specialized in building long-lasting relationships with high-profile individuals
• Maintained a client book and achieved repeat sales by providing exceptional service
• Possessed a deep understanding of luxury watch brands and their associated timepieces